Privacy Policy

1. Introduction

This Privacy Policy explains how StejasSYS Private Limited (“StejasSYS”, “we”, “us”, or “our”) collects, uses, discloses, and protects personal information in connection with our websites and services.​

By accessing or using our website or services, you acknowledge that you have read and understood this Privacy Policy.

2. Scope

This Privacy Policy applies to:

• Visitors to our website.
• Prospective and existing customers and partners.
• Individuals who communicate with us, such as via contact forms or email.

This Policy does not apply to personal data processed by StejasSYS as a processor on behalf of its customers under separate Service Agreements, which may contain additional or different privacy terms.

3. Information We Collect

We may collect the following categories of information:

• Information you provide directly:
  • Contact details (such as name, email address, phone number, company, and job title) when you fill out forms, request information, or contact us.
  • Content of communications you send to us, including inquiries and support requests.
• Automatically collected information:
  • Device and technical information, such as IP address, browser type and version, operating system, referring URLs, and device identifiers.
  • Usage information, such as pages viewed, links clicked, time spent on the website, and navigation paths.
• Information from third parties:
  • Information from partners, service providers, or publicly available sources, where permitted by law.

4. How We Use Personal Information

We may use personal information for the following purposes:

• To operate, maintain, and improve our website and services.
• To respond to inquiries, provide customer support, and communicate with you.
• To send you information about our services, events, promotions, and updates, where permitted by law or with your consent.
• To analyze usage trends, monitor performance, and enhance the security of our systems.
• To comply with legal obligations, enforce our agreements, and protect our rights, property, and users.

5. Legal Bases for Processing (Where Applicable)

Where required by applicable data protection law (for example, in the European Economic Area or United Kingdom), we process personal data using one or more of the following legal bases:

• Performance of a contract or steps taken prior to entering into a contract.
• Compliance with legal obligations.
• Legitimate interests, including operating and improving our website and services, preventing fraud, and protecting our rights, provided such interests are not overridden by your data protection rights.
• Consent, where required for specific processing activities (for example, certain marketing communications or cookies, depending on local law).

6. Analytics and Tracking

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement at https://www.microsoft.com/privacy/privacystatement.

We also use Google Analytics to analyze the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google’s privacy policy is available at https://www.google.com/policies/privacy/.

(You may want to add your own cookie banner and controls to align with local law.)

7. Cookies and Similar Technologies

• We may use cookies, pixels, and similar technologies to:
  • Remember your preferences and settings.
  • Understand how visitors use our website.
  • Support security and detect fraud.
• Depending on your location, you may have options to manage your cookie preferences via browser settings or a cookie banner or preference center.

8. How We Share Personal Information

We may share personal information with:

• Service providers and vendors who perform services on our behalf, such as hosting, analytics, communications, or security.
• Business partners in connection with joint offerings, marketing activities, or service delivery, where appropriate and subject to applicable law.
• Professional advisers (such as lawyers, auditors, and consultants) in the course of legitimate business operations.
• Authorities and other parties where required by law or to protect our rights, property, or safety or that of others, for example in connection with legal claims, compliance, or investigations.
• Corporate transactions: In the event of a merger, acquisition, reorganization, or sale of assets, personal information may be transferred as part of the transaction, subject to applicable law.

We do not sell personal information in the ordinary sense of the term, and if applicable law defines “sale” more broadly, we will comply with any requirements to offer you relevant choices.

9. International Transfers

• StejasSYS has a presence in multiple locations, including India, the United States, and Canada, and may process or store personal information in these or other jurisdictions.​
• Where personal information is transferred across borders, we take appropriate measures to protect it in accordance with applicable data protection laws, which may include the use of contractual safeguards or other mechanisms.

10. Data Retention

• We retain personal information only for as long as necessary to fulfill the purposes described in this Policy, including to provide services, comply with our legal obligations, resolve disputes, and enforce our agreements.​
• When personal information is no longer required, we will delete or anonymize it, or, if this is not possible, securely store it and isolate it from further processing until deletion is feasible.

11. Data Security

• We implement appropriate technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, or destruction. These may include access controls, encryption, logging, and regular reviews of our security practices.​
• No method of transmission or storage is completely secure, and we cannot guarantee absolute security. You remain responsible for maintaining the security of any credentials used to access our systems.

12. Your Rights

Depending on your location and applicable law, you may have some or all of the following rights in relation to your personal information:

• Right of access: To obtain confirmation as to whether we process your personal data and, where applicable, access to that data.
• Right to rectification: To request correction of inaccurate or incomplete personal information.
• Right to erasure: To request deletion of personal data in certain circumstances.
• Right to restriction: To request restriction of processing in certain situations.
• Right to object: To object to certain processing activities, including processing based on legitimate interests or direct marketing.
• Right to data portability: To receive certain personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller.
• Right to withdraw consent: Where processing is based on consent, you may withdraw that consent at any time, without affecting the lawfulness of processing before withdrawal.​

To exercise your rights, please contact us using the details provided in the “Contact Us” section below. We may need to verify your identity before responding to your request.

13. Children’s Privacy

Our website and services are not directed to children under the age of 16 (or a lower age as permitted by local law), and we do not knowingly collect personal information from children without appropriate parental or guardian consent where required by law. If you believe that a child has provided personal information to us without necessary consent, please contact us so that we can take appropriate steps.

14. Marketing Communications

• We may send you marketing communications about our services, events, and offerings, where permitted by law or with your consent.
• You can opt out of marketing emails at any time by using the unsubscribe link in the email or by contacting us.
• Even if you opt out of marketing communications, we may still send you non-marketing messages related to your use of our services, such as important updates or transactional communications.

15. Third-Party Websites

Our website may contain links to third-party websites or services. This Privacy Policy does not apply to such third-party sites, and we are not responsible for their privacy practices. You should review the privacy policies of any third-party sites you visit.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top of the Policy indicates when it was most recently revised. Your continued use of the website or services after any changes become effective signifies your acceptance of the updated Policy.

17. Contact Us

If you have any questions or requests regarding this Privacy Policy or our privacy practices, you can contact us using the details provided on our Contact page.